---
title: "Haughley Veterinary Centre – Old Street, Stowmarket"
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1.  [Home](/)
2.  [Vets by County](/vets)
3.  [Suffolk](/vets/suffolk)
4.  [Stowmarket](/vets-in/stowmarket)
5.  Haughley Veterinary Centre – Old Street 

Vet practice in Stowmarket 

# Haughley Veterinary Centre – Old Street

4.7 (172 reviews) 

63 Old Street, Stowmarket, Suffolk, IP14 3NT 

Open Weekends

Disabled Access

Car Park

-   [About](#about)
-   [Animals](#animals)
-   [Pricing](#pricing)
-   [FAQs](#faqs)
-   [Reviews](#reviews)
-   [Nearby](#nearby)

About this practice

## Haughley Veterinary Centre – Old Street in Stowmarket

Haughley & Thurston Vets operates two veterinary practices located near Bury St Edmunds, offering a range of care for pets. They provide general veterinary services to various animals, including emergency care, and emphasise personalised nutrition planning. The practice is celebrated by clients for its compassionate and professional service. Reviewers highlight the gentle and caring approach of the vets and staff, particularly with anxious pets. The team is noted for taking time to explain diagnoses and treatment plans clearly, fostering a welcoming atmosphere. Practical information includes options to book appointments online, join a pet health club, register new pets, and request repeat prescriptions. They also have special offers, such as discounts for pet relocation services and reductions on six-month healthy pet checks. Reviews suggest competitive pricing and flexibility in discussing treatment options.

Haughley Veterinary Centre – Old Street is based at 63 Old Street, Stowmarket, Suffolk, IP14 3NT in Suffolk. The practice treats cats, dogs and small mammals. It is open at weekends, offers on-site parking and provides step-free access.

Animals treated

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![](data:image/webp;base64,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)Small Mammals 

## Haughley Veterinary Centre – Old Street Prices

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## Frequently asked questions

Common questions about Haughley Veterinary Centre – Old Street.

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## Haughley Veterinary Centre – Old Street reviews

4.7 (172 reviews) 

Average rating of 4.7 out of 5 based on 172 reviews. Sourced from Google.

### Latest reviews

Read the five most recent/ recommended reviews for Haughley Veterinary Centre – Old Street. Order provided by Google.

-   [James Desira](https://www.google.com/maps/contrib/111207511497972289144/reviews)· 2 months ago 
    
    Extortionate Prices, Zero Transparency, and Appalling Communication I am beyond disgusted with the service—or lack thereof—at the Haughley practice. After the devastating loss of my dog, Obi, only the day before, I brought my other dog, Bailey, in for a consultation. What followed was a masterclass in how to exploit pet owners during their most vulnerable moments. The lack of transparency here is staggering. I walked away with nothing but a card receipt—no itemized invoice, no breakdown of costs, and no record of what was actually done. It wasn't until I called back that I discovered the "vulture pricing" structure they employ: The "Consultation": Charged at £66 for 20 minutes. That is an hourly rate of £198. For context, that is more expensive than the labor rate at an Audi dealership working on luxury vehicles. The Medication Markup: I was charged £66 for ear drops that are available online for £26.95. A 250% markup is not "business," it is exploitation. The Phantom Prescription: Despite being charged £30 for a prescription, I was never given the document. I left the surgery with no meds and no way to order them elsewhere, despite being told I would receive both. The vet industry is currently under CMA investigation for exactly these types of practices—overcharging and lack of transparency—and this practice is a textbook example of why that investigation is necessary. To top it all off, I sent a detailed formal complaint to the Practice Manager and have been met with total silence. It seems they are quick to take your money but couldn't care less about patient care or customer service once the card machine has beeped. I have had great service at their Thurston branch, but the Haughley management is clearly comfortable taking advantage of the emotional bond between owners and their pets. If you value your pet’s health and your own bank balance, stay away.
    
    [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2pReFJHb3dNVTVrY1d4SE1HMXFWekJ3Vm1Kdk9FRRAB!2m1!1s0x47d9b079ecb3762b:0x3280a4824a7293eb)
-   [Margarita Freeman](https://www.google.com/maps/contrib/100373920190913226520/reviews)· 2 months ago 
    
    It's a crying shame that what was once a fantastic privately own veterinary practice has been sold to a CHAIN! The vets are still attentive, but need to up sell to get to their previous pay!
    
    [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2tjNVRYcEdOREZOYkU5bmRYZHBRVFpzVXpodGJFRRAB!2m1!1s0x47d9b079ecb3762b:0x3280a4824a7293eb)
-   [Ricky Chadwick](https://www.google.com/maps/contrib/103331993123081326524/reviews)· 4 months ago 
    
    Not my regular Vet but due to an emergency they saw my Cat at very short notice. Very compassionate and professional service from start to end from all of the team at Haughley. Thank you
    
    [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT21Sb1dEQnhSRzl4WWkxd2VYaHFaalpaZG1GbmRFRRAB!2m1!1s0x47d9b079ecb3762b:0x3280a4824a7293eb)
-   [Jem Weston](https://www.google.com/maps/contrib/115639418488534367889/reviews)· 8 months ago 
    
    No compassion or care when my mother came from an appointment today. When the vet asked about one of our dogs coming in for an appointment she told them he had sadly passed away - the reply was ‘oh right we will cross him off the list then’ SHOCKING. Plus charged us £180 for flea treatment and shampoo. From a vet you would expect staff to understand the grief that families experience when losing a pet and show some compassion. A genuinely heartbreaking thing to hear a family member have to experience.
    
    [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2xkRGVFOHlPQzFmVTJkemEyTmZTV0p6Um5ScWRrRRAB!2m1!1s0x47d9b079ecb3762b:0x3280a4824a7293eb)
-   [Delphine Munns](https://www.google.com/maps/contrib/114628810395712962967/reviews)· 3 years ago 
    
    My older cat (11yrs) and young dog (17 months) have been patients at Haughley Vets for about 6 months now after I changed vets when my pup had been treated roughly and in an uncaring way by one of the vets at my previous practice which was a very upsetting experience. I wanted a vet that was gentle, kind and caring and Haughley & Thurston Vets had been recommended and I registered at their Haughley branch. I couldn’t be more happy with the treatment both my pets have received here. The vets have been fantastic - caring, gentle and have spent time explaining their tests, diagnosis and treatment plans when my cat was recently unwell. They were kind and reassuring with my dog (a Romanian Rescue) and she is also always treated gently and in such a reassuring and caring way. She is very popular with both the staff and vets and we always feel very welcome no matter how busy they are. Haughley Vet’s prices are good and comparable and I have found them great at discussing different levels of testing and treatment as a choice rather than just making a decision themselves. I couldn’t be happier with the staff, nurses and vets and would highly recommend them to others looking for a wonderful service and a warm and friendly welcome.
    
    [Read on Google →](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSURocktpeGFBEAE!2m1!1s0x47d9b079ecb3762b:0x3280a4824a7293eb)

Contact

01449673366

reception@haughleyvets.co.uk

[Visit Website](https://www.haughleythurstonvets.co.uk/)

Opening hours

Monday 08:30-18:30 

Tuesday (Today) 08:30-18:30 

Wednesday 08:30-18:30 

Thursday 08:30-18:30 

Friday 08:30-18:30 

Saturday 08:30-10:30 

Sunday Closed 

At a glance

RCVS Accredited ❌ No 

Open Weekends ✅ Yes 

Car Park ✅ Yes 

Disabled Access ✅ Yes 

Key facts

-   Two practice locations near Bury St Edmunds
-   Offers personalised nutrition plans
-   Provides emergency services
-   Clients receive 10% off trusted pet travel with PetAir
-   Six-month healthy pet check available for £24.99

### Own this practice?

[Claim listing](/practice/claim?practice=7b8c1e8d-4be2-4c21-b385-bb51a7768d1d)

### Nearby vet practices

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### Other IVC Evidensia branches nearby

Practices within 20 miles that are also part of the IVC Evidensia group.

[

Cedarwood Veterinary Practice

Combs House, Stowmarket, Suffolk, IP14 2AH

4.7 (252 reviews) 

3.9 miles away

](/vet/cedarwood-veterinary-practice)[

Highcliff Veterinary Practice – High Street

96 High Street, Ipswich, Suffolk, IP7 5EN

4.8 (273 reviews) 

12.1 miles away

](/vet/highcliff-veterinary-practice-limited-ipswich)[

The Barn Veterinary Practice – Ipswich

Ashcroft Road Surgery, Ipswich, Suffolk, IP1 6AA

4.6 (496 reviews) 

12.4 miles away

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Neutering prices near you

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